Quality is one of the basic factors in any construction project, as it reflects the project’s ability to meet the technical, functional, financial and temporal requirements. Therefore, achieving quality in construction projects plays a crucial role in project success and customer satisfaction.
Here are some of the reasons why quality is essential in construction projects:
Providing safety: Safety for workers and the public can be provided better by achieving quality in the project. If the project is well designed and implemented, it will be safer for all.
Providing efficiency and economy: Efficiency and economy can be provided in the project by achieving quality, as the optimal use of materials and resources is achieved, and thus the costs and risks associated with the project are reduced.
Improving the company’s reputation: Achieving quality in the project helps improve the company’s reputation, thus increasing confidence in customers, investors and the public in general.
Improving sustainability: Sustainability can be achieved in the project by achieving quality, as less resources and materials are consumed and thus the environmental impact of the project is reduced.
Achieving customer satisfaction: Customer satisfaction can be achieved by achieving quality in the project. If the project meets the specified requirements and expectations, the customer will be satisfied with the service provided.
